Updating your student details
Your student record
Keeping your personal and contact information up to date helps us stay in touch and ensures your student record, visa status, and official documents are correct. Use this page to find out how to update your details, when you must notify us of changes, and what evidence you may need to provide.
Update your student details
If any of your personal details change, you must let us know as soon as possible. Accurate records ensure your student status stays correct and that you receive important communications without delay.
When completing the Change of Personal Details Form, you may be asked to upload supporting evidence (for example, a legal name-change document or proof of a new address).
Tip: After updating your details with RCL, also check your Student Finance account and your partner university account to ensure everything matches.
When you must tell us about changes
Certain changes must be reported within 5 working days to comply with college, finance, and visa regulations.
Contact Student Services if you:
- Change your home or term-time address
- Update your phone number or email address
- Receive a new passport, visa, or BRP card
- Legally change your name or gender
- Experience changes to your immigration or sponsorship status
If you receive Student Finance
Changes to your name or bank details must be updated with both RCL and Student Finance England.
If you hold a student visa
RCL is required to keep your details accurate under UKVI rules. Not updating your address, contact details, or visa information may affect your immigration status.
What evidence you will need
To make official updates (e.g. legal name, visa, nationality), please provide the appropriate document(s) when you submit a Change of Personal Details Form.
You may be asked to submit:
| Change request | Acceptable evidence |
|---|---|
| Name or title | Passport, marriage certificate, deed poll |
| Address | Utility bill, tenancy agreement, bank statement (issued within the last 3 months) |
| Contact details | Confirmation via the Change of Personal Details Form |
| Immigration or visa | New visa or BRP card |
| Nationality | Updated passport or citizenship certificate |
Processing may take up to 5 working days. You’ll receive confirmation once your record is updated on our system and, where applicable, on your awarding university partner’s system.
Partner-specific information
Your details are stored in both RCL and your awarding university partner’s system. After updating your details with RCL, check or update your partner university profile if applicable:
- University of Greater Manchester (formerly University of Bolton): E-Vision Portal – Student Profile
- Buckinghamshire New University: BNU Connect – My Account
- St Mary’s University: MySMU – Personal Information
If you’re unsure which partner applies to your programme, contact the Student Success Service.
Need help updating your details?
If you’re unsure how to update your details or can’t access Regent Digital, contact Student Services at studentservices@rcl.ac.uk.
