Your RCL student email

Your Regent College London (RCL) email is your main communication channel for course updates, class information, and important notices.
Check your inbox regularly to stay informed and connected with your tutors and classmates.

This page explains how to access your email, connect your devices, and protect yourself from phishing or scam attempts.

Access and set up your student email

Your student email address: firstname.HE12345@student.rcl.ac.uk

You will receive an email with your student email details as soon as your enrolment is complete. You can log in through the Office 365 portal or set up your account on your phone, tablet, or computer.

How to access your email online:

1. Go to outlook.office.com.
2. Enter your full student email address from the email you received.
3. Create your Regent College London password when prompted, then sign in.

How to connect your devices:

• Mobile (iOS/Android): Download the Outlook app, open it, and add your student email credentials.
• Windows or Mac computer: Add your RCL account under your computer’s Mail or Outlook settings.
• Tablet or web browser: Sign in via Office 365 online using your RCL login details.

Once connected, your email, calendar, and Teams notifications will sync automatically across devices.

Password best practices:

• Use a strong password that includes at least eight characters, numbers, and symbols.
• Never reuse your RCL password for personal accounts.
• Change your password every 90 days to keep your account secure.

Staying safe: security and scams

Protect your data by being alert to scam emails pretending to be from the College, Student Finance, or partner universities.

How to spot a scam email:

• The sender’s email address looks suspicious or unfamiliar.
• You’re asked to click a link or share your password.
• The message contains spelling errors, threats or urgent warnings.
• The link doesn’t match an official RCL or Microsoft domain.

What to do:

• Do not click on links or open attachments from unknown senders.
• Forward suspicious messages to support@regentgroup.org.uk.
• Delete the email once reported.

If you think your account has been compromised:

• Change your password immediately at passwordreset.microsoftonline.com.
• Contact IT Support for further assistance.

Security best practices:

• Never share your password with anyone.
• Always log out when using shared or public computers.
• Turn on multi-factor authentication (MFA) if prompted.
• Keep your device software up to date.

Keep your inbox organised and secure

Manage your inbox efficiently to make sure you never miss an important update.

Top tips for managing your email:

• Check both the Focused Inbox and Other Inbox in your Outlook mailbox, as important messages can be sent to either.
• Regularly check your junk inbox to avoid missing messages.

Email policies:

• Forwarding emails to personal accounts is discouraged to protect data security.
• All student communication must take place through your official RCL email address.
• Misuse of email services may result in restricted access in line with RCL’s IT policies.

Need help?

If you can’t log in or need help setting up your account, contact the IT Support team at support@regentgroup.org.uk to log a ticket.

IT Support is available from Monday to Friday, 9 am – 6 pm.